Client Feedback

We pride ourselves on our high standard of work and our attention to detail. We have received the annual Severn Trent Water Sewerage Team Award.

We are also proud to have received testimonials and letters of thanks from clients and residents in areas where we have carried out work. We post a selection of these comments on this page.

Overall I thought it was an excellent service and you worked well with us on many of the ‘hurdles’ we had to sort out.
Wye Valley AONB

Excellent and pragmatic approach to project delivered good results and excellent value for money.
Environment Agency

Very good overall end product.
Environment Agency

A superb one-stop service.
R.A. Elson Commercial

I have been and looked at the steps and your guys did a sterling job. Pass my thanks to them
Environment Agency

Over the last two years we have endured many problems as a result of the work of rogue companies and tradesmen. It has made a pleasant change to find a company who, with little fuss turned up when they said they would and did the job they had undertaken to do. To then be contacted by you on Friday asking if we were happy with the work and whether it was acceptable for you to invoice us, was unusual and very refreshing.

Thank you and your team for all the hard work, we are very grateful.
Walton Pool House

An excellent positive can do attitude enabled project delivery to a tight programme and on budget.
Environment Agency

Birch Brothers worked well at Lancaster House replacing the rubbish chutes. The work was carried out efficiently, the tradesmen and management were flexible and co-operative. We would definitely consider using Birch Brothers again.
Thomas Vale Construction

This work involved the installation of two rock weirs to act as pre-barrages to an existing concrete weir. As in previous work the staff were friendly and helpful, and showed a genuine interest in the work and its intended objectives.
Environment Agency

Thanks again for a job well done.
Worcestershire Wildlife Trust

The work on this site – Wetland Creation – required a flexible approach from the site team, all of whom took a positive interest in the reasons and benefits of the work.
Environment Agency

We write to inform you that we are delighted that the work to the drainage on the stretch of road adjacent to, and opposite our property has now been completed.

The team directed by Chris Kinne, worked very efficiently with the minimum of disruption to ourselves and all road users. They had a clear knowledge of the problems involved and provided in consultation with us, a solution to the many difficulties we have encountered with regard to the flooding of the road and the horrendous conditions when the water has frozen during the winter. The team, Birch Brothers Civil Engineering, were at all times considerate, courteous and helpful and worked professionally at the task in hand, completing within the stated timescale. The road is now completely dry and the drainage system working efficiently.
The residents – relating to a Worcestershire County Council contract

The site at Hurcott Pool was very high profile and the work attracted a lot of public interest. Birch Brothers staff were polite, positive and informative to the public. They also worked very efficiently and took a real interest in the aims of the project.
Environment Agency

Birch Brothers contributed significantly to the success of the project and had a positive, helpful attitude to resolution of any problems. Good attention to Health and Safety matters in a difficult working environment.
White, Young, Green, consultants on the Manor Park river engineering works for High Peak Borough Council

All work carried out to a high standard with the crew always willing and ready to go the extra mile to make a job successful. Always offer sound and practical advice for problem solving, Birch Brothers are a very competent company that have always provided a high level of service and constant quality of work on site. Programmes have always been achieved and budgets maintained.
Emineo Developments, Enterprise Rent A Car depots at Maidstone, Bow and Brentford

A pleasure to work with you! Well done to all the team for a successful project.
Orbit Architects Ltd, architects for the Scout Association at Youlbury Scout Activity Centre

I was very pleased with the service provided by Birch Brothers both during the pricing process and the construction works … and would not hesitate to recommend them for further work.
Mott MacDonald Ltd

Really good service.
West Midlands Fire Service

Both the quality of work and also the way in which it was carried out, all of which must enhance the reputation of your company.
The Duchy of Lancaster

Birch Brothers proved to be an excellent choice for the contract and we would not hesitate to use them again.
Noralle Traditional Country Homes

Competitive quotation, work on time and to a high quality. A good job.
Dr. J. Owen

First Class Outfit. No Defects.
Thomas Vale Construction plc

I have today received your invoice for the drainage works at the front of our site – I have signed it off and asked for payment to be fast tracked to you. Please would you pass on my thanks to all concerned for their efforts and diligence, I would have no hesitation in recommending Birch to others and would – without reservation – use you in the future.
Connect Distribution Services Ltd

A very good service and ‘aware and accommodating’ of Client's needs.
Mott McDonald

Work was carried out in a logical, organised manner to a good standard with accord for required variations and unknowns with this type of work. Staff and workers at all levels were efficient and helpful.
C.H. Consultancy Ltd

I am particularly pleased at how the work was managed on site, the quality of work, the fact the work was completed ahead of programme and under budget. You left site impeccably tidy and even managed to paint the old iron fence! I look forward to working with you again.
West Mercia Constabulary

I have worked with Birch Brothers on a number of occasions and have found them to be very professional, competent, proactive, conscientious, reliable and honest and would have no hesitation in recommending them for work relating to drainage construction.
Severn Trent Water

The contractor has satisfactorily completed many contracts over the last ten years as principal contractor and sub-contractor on major refurbishment schemes.
Sandwell Metropolitan Borough Council

Birch Brothers have proved to be a reliable and consistent contractor … we would have no doubts on recommending their use on future contracts.
Pick Everard

A well-organised contractor, easy to work with and with a good attitude to contractor/client relationships across the board. I would welcome the opportunity to work with Birch Brothers again.
Birmingham City Council